Bali Babysitting -FAQ’s
List of Common Questions
IMPORTANT: Passports - You must have 6 months left on each passport to enter Bali
e.g Date of travel = 22 April 2018 – Passport Expiry on each passport must be 23 October 2018 or beyond.
We have had so many families arrive at the airport over the years and have had to cancel thier trips due to this.
Please take the time to check this and avoid any issues. (Go and check now).
Do we need to pay Visa on Arrival in Bali ?
If your country is not on this list, you will need to pay $35 USD
I am nervous, we have never used a nanny before, will it be ok?
We were in the exact same position as you 7 years ago and this is one of the reasons we started this business. To give families like ours reassurance, we have take all of the hard work out of it for you.
We screen and interview all our nannies personally and we only employ the best nannies we can find. It will surprise you how quickly your children will take to the nanny and how relaxed and comfortable things will become over your time in Bali. Our nannies have conducted many many bookings in Bali and know all the right questions to ask and regular care routines of western children.
Our nannies will play, draw, create, sing, swim and keep general oversight of your little ones while you relax and take a breather!
There is nothing worse than going on holiday and picking up the same life and moving it elsewhere …. that’s not a holiday after all – and we all deserve one!
The best advice is to keep calm and confident and prepare your children that they will have a new friend in Bali to have some fun with 🙂 Children feel your emotions and acting like it is completely normal to have the nanny with you, will set you up for success on your family holiday.
How many children will your nannies look after?
2 Children – Our care ratio is 2 children to 1 nanny
3 Children – Our care ratio is 3 children to 1 nanny (2 x children 6+ years and one baby / toddler) – not all nannies will care for 3 children
4 Children – Our care ratio for 4 children is 1 nanny to 4 children (2 x children 8+ years, 1 x child 5+ years and one younger child) – not all nannies will care for 4 children
** PLEASE NOTE: These child care ratios are in place for safety reasons. With recent natural disaster events, it is very important that we know our nannies can safely care for all the children should anything occur.
Our nannies will not accept bookings “as extra sets of hands” for 3 or 4 children if they are under the age brackets above, they will simply decline the bookings when we dispatch them (so please do not ask, as we do not want our refusal to offend).
Please ensure you book the right amount of care for the children. If the nanny arrives and there are more children than stated, they will contact us and let us know and they do have the option to cancel the remainder of the booking. Unfortunately in the past our expereince is that the nanny ends up taking care of more children than first planned and they are left in a bad position.
Can I adjust the start time of my booking each day to suit my plans?
** Not available for casual babysitting as these are set times.
What hours do your nannies work ? What are the min / max hours per day?
Casual Babysitting – min 4 hours per day / max 12 hours per day
Daily Holiday Nannies – min 6 hours per day / max 12 hours per day
** Please check our section on School Holiday / peak period min booking times
** Please note: Hours after midnight attract a double time fee
With the exception of live in nannies, most customers ask our nannies to arrive around 10am (this is when the shops and services open in Bali) and stay throughout the day until after dinner time. Some prefer to have their nanny start in the afternoon until later at night.
** If you book a daily holiday nanny (min 6 hours per day), you can adjust the start times of each day directly with you nanny to suit your plans. Casual Babysitting hours are specific and fixed times.
** Our nannies must have a 12 hour break between shifts and prior to starting the next day for safety reasons. If you do need a nanny until late at night, you can book a different casual nanny to come in early the next morning if you would like.
What are the minimum hours for School Holidays and Peak times? - (No Casual Babysitter Bookings offered during these dates)
IMPORTANT: SCHOOL HOLIDAY BOOKINGS 2019 – Minimum Booking times
* Min Casual Bookings = 4 hours per day (if available)
* Min Daily Holiday Nannies = 8 hours per day (consecutive days) / min 5 days
** We always have waiting lists for School Holidays
(29 June – 20 July) – June / July 2019 (min 5 consecutive days)
(21 Sept – 13 Oct) – Sept / Oct 2019 (min 5 consecutive days)
(14 December – 28 January) – Dec / Jan 2019 / 2020 (min 7 consecutive days)
(28 March – 27 April) – Easter 2020 (min 5 consecutive days)
(30 June – 19 July) – June / July 2020 (min 5 consecutive days)
(19 Sept – 11 October) – Sept / Oct 2020 (min 5 consecutive days)
(19 Dec – 31 January) – Dec / Jan 2020 (min 7 consecutive days)
** Please note: we must take into account school holidays for all States & Territories,
public and private school holidays, not just the state that you live in.
** Christmas and New Years Booking open around the 15th of September of each year. Please check our facebook page for the announcement. We often have waiting lists for these dates so we do have specific booking rules for these dates.
We always take Full Time bookings for Xmas / NYE Bookings first. Bookings must be min of 7 days / 8 hours per day and casual availability will only be offered if we have availability left over. Any casual dates will be offered around early to mid December, closer the the holidays and will be very limited. If we have random dates left over we will offer these as single booking days closer to the time.
How far in advance can I book my nanny?
Pricing & Deposit
Depending on your individual requirements, the cost per hour ranges between $6.50 – $12.50 per hour.
Areas we service in Bali and travel fees
Daily Holiday Nanny Areas – (min 6 hours per day / peak season 8 hours per day) Kuta, Legian, Seminyak, Tuban, Nusa Dua, Echo Beach, Perenenan Beach, Cemagi, Mengwi Ubud, Gianyar, Kommune, outer Nusa Dua, Bingin and other outer areas
We service all main tourist areas including Kuta, Legian, Seminyak, Tuban and these areas attract no travel fees.
- $5 per day – Canggu, Umalas, Batu Belig, Berawa, Jimbaran, Sanur, Nusa Dua, Kerobokan
- $8 per day – Echo Beach, Perenenan Beach, Cemagi, Mengwi, Seseh and other outer areas
- $10 per day – Ubud, Gianyar, Kommune, outer Nusa Dua and other areas attract a travel (cut off time 6pm – Kommune)
- $12 per day – Bingin (6pm cut off time)
** Please note: We do not service all areas of Uluwatu / Bukit / Tanah Lot. Our nannies will travel as far as Bingin area only. It is too dark and dangerous for our nannies to be on the roads past 6pm in these areas.
We do not service Amed, Candidasa, North Coast, Tanah Lot, Uluwatu, Pecatu, Bukit or far reaching areas.
Are your Nannies Vaccinated?
Do your nannies prepare meals?
** Our nannies are not engaged to cook for other family members or clean villas etc, villa staff are contracted to undertake these duties.
What services do your nannies provide with babies / toddlers?
What services do you nannies provide for older children?
Do your nannies bring toys and activities?
How do I decide between a Live in or Daily holiday nanny?
What do I need to provide for a live in nanny?
** Live in nannies finsish at 7am on the last day of your booking. Any hours required after 7am are considered normal hours and will be added to your booking.
Will your nannies attend Kids Club with our children as they are too young to go alone?
Do you care for Special Needs Children?
Our nannies are not trained in lifting or caring for older children with physical dissabilities / older children toileting / high care.
** Please note any special needs in your booking. We will ask you for a full account of your childs needs and discuss whether we are happy to provide service. Any misrepresentation of these needs may result in cancellation of your booking while you are in Bali.
What should I do about baby / toddler meals?
** Please note: The commercial baby food you can buy in Bali is not of good quality and sparse in range of choices.
Formula, Fresh Milk and Baby Supplies
Fresh milk is widely available in Bali and the brand to look for is “Greenfields”. You will find this available at Circle K stores (7/11) and also Bintang Supermarket / Carrefour Supermarket.
Nappies are also widely available and we reccomend you use “Mammy Poko” (locally made) for your day time nappies and bring Huggies for night time.
Pigeon is a brand of wipes you can buy in Bali and readily available.
** Swimming nappies are expensive in Bali and should be bought from home.
Baby Equipment Hire & Pool Fence Hire
Bali Baby also provide Pool Fence Hire for villas. As there has been many accidents with young children in Bali in Pool Villas, we highly reccomend you make the investment and ensure your little ones safety.
** Please note: We have used other services in Bali and find that Bali Baby is by far the best.
Hotel vs Villa
How are your nannies chosen? Are they interviewed & screened?
Freelance Nanny / Babysitter vs Management Agency
What happens if they cancel on you or don’t turn up? Are they trustworthy with your belongings? Is there a management team that you can talk to for advice or help? Are emergency processes in place or processes if something goes wrong? Is First Aid training conducted annually and up to date (not just once, a few years ago)? Are you sure the nanny turning up is who they say they are? (this is a common issue with independent freelance sitters).
We have the controls and processes in place for all of these concerns above and more and have taken the hard work out of it for you.
How do I book if I do not know what I will doing in Bali?
It is common to ask our nannies to arrive around 10am (this is when the shops and services open in Bali) and stay throughout the day until after dinner time. Some prefer to have their nanny start in the afternoon until later at night. **You can adjust the start times of each day directly with you nanny the day before and they will be happy to accommodate you if they have availability. Our nannies are flexible and are happy to fit in with your arrangements.
What happens if I do not use all the hours I have paid a deposit for?
** Booking Cancellations with less than 7 Days notice will incur the balance of the booking to be paid via origiginal invoice payment method.
Transfers / Day Tours with a baby seat
Most if not all taxi’s in Bali do not have a baby seat available. It is not recommended that you travel without a baby seat in Bali as traffic accidents are common.
We are happy to provide our customers with a nanny booking with transfers to and from the airport with a baby seat. The cost for this is $25 each way in the main areas & $25 – $40 AUD each way to all other areas. Our driver / Balinese Manager will meet you at the airport and take you to your hotel / villa and return at a pre-arranged time to take you back to the airport.
** Please choose these transfers option in your booking form. You will not be required to pay for this transfer until you are picked up at the airport.
Will your nannies attend outings with our family?
** All entry fees are the responsibility of the booking party.
Do we need to provide breaks and a meal for the nanny?
Our nannies do not require set breaks during the day where you have to return to the hotel / villa. They will take down time during the day and rest with the children.
Our nannies usually bring their own meals with them to work but they do like to eat fresh food. If you are around it is kind to offer them the chance to quickly pop out and buy a meal. If you are out at lunch or dinner time and the nanny is with you, it is customary to ask the nanny if they would like a meal. Our nannies will usually only order a simple meal for themselves and will always ensure the children are fed and looked after, prior to themselves.
Will your nannies attend Kids Club with our children as they are too young to go alone?
What hours do your nannies work & how late can they finish?
Casual Babysitters -Min 4 hours per day – Max 12 hours per day
**Please note, we only have 3 casual babysitters on staff at any time.
Daily Holiday Nannies – Min 6 hrs+ per day (Low Season) & 8 hours per day (High Season)
High Season & Holiday Periods – Min 8 hours per day on 5 consecutive days (no breaks between dates or every 2nd day etc)
Due to overwhelming demand for full time holiday nannies over the past few years, we only allocate 3 x nannies to take casual babysitting bookings during high season and holiday periods.
** We are also happy to put you on our wait list for busy periods should there be cancellations which do happen from time to time.
As a general rule, we do not recommend that you book for the minimum amount of hours per day (4 hours), as this is considered casual babysitting and means that we will allocate whichever nanny we have available to assist you. We only have 3 x casual babysitters.
If you are hoping to keep some sort of consistency for the children then 6+ hours per day (Low Season) on consecutive days is recommended. (High Season) 8+ hours per day on consecutive days is recommended