Bali Babysitting -FAQ’s
List of Questions
IMPORTANT: Passports - You must have 6 months left on each passport to enter Bali
e.g Date of travel = 22 April 2018 – Passport Expiry on each passport must be 23 October 2018 or beyond.
We have had so many families arrive at the airport and have had to cancel thier trips due to this. Please take the time to check this and avoid any issues.
What hours do your nannies work ? What is the min / max times
Casual Babysitting – min 4 hours per day / max 12 hours per day
Daily Holiday Nannies – min 6 hours per day / max 12 hours per day
** Please check our section on School Holiday / peak period min booking times
** Please note: Hours after midnight attract a double time fee
Our nannies have a minimum booking time of 4 hours and a maximum booking time of 12 hours per day. With the exception of live in nannies, most customers ask our nannies to arrive around 10am (this is when the shops and services open in Bali) and stay throughout the day until after dinner time. Some prefer to have their nanny start in the afternoon until later at night.
** If you book a daily holiday nanny (min 6 hours per day), you can adjust the start times of each day directly with you nanny to suit your plans. Casual Babysitting hours are specific and fixed times.
** Our nannies must have a 12 hour break between shifts and prior to starting the next day for safety reasons.
How many children will your nannies look after?
Safety is our #1 priority and with all the open water ways in Bali, we believe in the right ratio of care –
2 Children – Our care ratio is 2 children to 1 nanny (2 x children 5 years and under)
3 Children – Our care ratio for 3 children is one nanny for (2 x children 6 years+ plus one baby / toddler – not all nannies will care for 3 children)
4 Children – Our care ratio for 4 children is one nanny to 3 children (2 x children 8+ years, 1 x child 5+ years and one younger child – not all nannies will care for 4 children)
** PLEASE NOTE: These child care ratios are in place for safety reasons. With recent natural disaster events, it is very important that we know our nannies can safely care for the children should anything occur.
** Our nannies will not accept bookings where there are more children than stated in the booking even as “an extra set of hands”. Unfortunately in the past our expereince is that the nanny ends up taking care of more children than first planned and they are left in a bad position. Please ensure you book the right amount of care for the children. If the nanny arrives and there are more children than stated, they will contact us and let us know and they do have the option to cancel the remainder of the booking.
What are the minimum hours for School Holidays and Peak times?
IMPORTANT: SCHOOL HOLIDAY BOOKINGS 2018 – Minimum Booking times
* Min Casual Bookings = 4 hours per day
* Min Daily Holiday Nannies = 8 hours per day (consecutive days)
(30 March – 29 April) – Easter
(1 July – 25 July) – June / July
(22 Sept – 15 Oct) – Sept / Oct
(15 Dec – 30 Jan 2019) – Xmas & New Year
** Please note: we must take into account all States & Territories, public and private school holidays, not just the state that you live in.
** Christmas and New Years Booking will open around the 15th of September of each year. Please check our facebook page for the announcement. We often have waiting lists for these dates so we do have specific booking rules for these dates. Bookings must be min of 7 days / 8 hours per day and casual availability will be very limited. If we have random dates left over we will offer these as single booking days closer to the time.
How far ahead can I book my nanny?
Pricing & Deposit
Depending on your individual requirements, the cost per hour ranges between $6.50 – $12.50 per hour.
Areas we service in Bali and travel fees
- We do charge a small travel fee of $5 per day for Canggu, Batu Belig, Berawa, Jimbaran, Sanur, Nusa Dua, Kerobokan
- Ubud, Echo Beach, Perenenan Beach, Cemagi, Mengwi and other outer areas attract a $8 per day travel fee per day
- Gianyar, Kommune, outer Nusa Dua and other areas attract a travel fee of $10 per day (cut off time 6pm)
- Uluwatu & Bingin attracts a travel fee of $12 per day
** Please note: We do not service all areas of Uluwatu / Bukit / Tanah Lot. Our nannies will travel as far as Bingin area only. It is too dark and dangerous for our nannies to be on the roads past 6pm in these areas.
We do not service Amed, Candidasa, North Coast, Tanah Lot, Uluwatu, Bukit or far reaching areas.
Do your nannies prepare meals?
** Our nannies are not engaged to cook for other family members or clean villas etc, villa staff are contracted to undertake these duties.
What services do your nannies provide with babies / toddlers?
Do your nannies bring toys and activities?
Are your Nannies Vaccinated?
How do I decide between a Live in or Daily holiday nanny?
What do I need to provide for a live in nanny?
** Live in nannies finsish at 7am on the last day of your booking. Any hours required after 7am are considered normal hours and will be added to your booking.
Will your nannies attend Kids Club with our children as they are too young to go alone?
What should I do about baby / toddler meals?
** Please note: The commercial baby food you can buy in Bali is not of good quality and sparse in range of choices.
What services do you nannies provide for older children?
Do you care for Special Needs Children?
Our nannies are not trained in lifting or caring for older children with physical dissabilities / older children toileting / high care.
** Please note any special needs in your booking. We will ask you for a full account of your childs needs and discuss whether we are happy to provide service. Any misrepresentation of these needs may result in cancellation of your booking while you are in Bali.
Formula, Fresh Milk and Baby Supplies
Fresh milk is widely available in Bali and the brand to look for is “Greenfields”. You will find this available at Circle K stores (7/11) and also Bintang Supermarket / Carrefour Supermarket.
Nappies are also widely available and we reccomend you use “Mammy Poko” (locally made) for your day time nappies and bring Huggies for night time.
Pigeon is a brand of wipes you can buy in Bali and readily available.
** Swimming nappies are expensive in Bali and should be bought from home.
Baby Equipment Hire & Pool Fence Hire
Bali Baby also provide Pool Fence Hire for villas. As there has been many accidents with young children in Bali in Pool Villas, we highly reccomend you make the investment and ensure your little ones safety.
** Please note: We have used other services in Bali and find that Bali Baby is by far the best.
Hotel vs Villa
How are your nannies chosen? Are they interviewed & screened?
Freelance Nanny / Babysitter vs Management Agency
What happens if they cancel on you or don’t turn up? Are they trustworthy with your belongings? Is there a management team that you can talk to for advice or help? Are emergency processes in place or processes if something goes wrong? Is First Aid training conducted annually and up to date (not just once, a few years ago)? Are you sure the nanny turning up is who they say they are? (this is a common issue with independent freelance sitters).
We have the controls and processes in place for all of these concerns above and more and have taken the hard work out of it for you.
How do I book if I do not know what I will doing in Bali?
It is common to ask our nannies to arrive around 10am (this is when the shops and services open in Bali) and stay throughout the day until after dinner time. Some prefer to have their nanny start in the afternoon until later at night. **You can adjust the start times of each day directly with you nanny the day before and they will be happy to accommodate you if they have availability. Our nannies are flexible and are happy to fit in with your arrangements.
Number of children
Our nannies are happy to look after 2 children at one time. If your children are older and only require supervision, 3 children are allowed. The cost for our nannies to look after 3 children will be determined at the time of booking. Please note only some of our nannies are willing to look after 3 children at one time. At times we will take booking for 4 older children x 1 nanny.
What happens if I do not use all the hours I have paid a deposit for?
** Booking Cancellations with less than 7 Days notice will incur the balance of the booking to be paid via origiginal invoice payment method.
Transfers / Day Tours with a baby seat
Most if not all taxi’s in Bali do not have a baby seat available. It is not recommended that you travel without a baby seat in Bali as traffic accidents are common.
We are happy to provide our customers with a nanny booking with transfers to and from the airport with a baby seat. The cost for this is $25 each way in the main areas & $25 – $40 AUD each way to all other areas. Our driver / Balinese Manager will meet you at the airport and take you to your hotel / villa and return at a pre-arranged time to take you back to the airport.
** Please choose these transfers option in your booking form. You will not be required to pay for this transfer until you are picked up at the airport.
Will your nannies attend outings with our family?
** All entry fees are the responsibility of the booking party.
Do we need to provide a meal for the nanny?
Will your nannies attend Kids Club with our children as they are too young to go alone?
What hours do your nannies work & how late can they finish?
Casual Babysitters -Min 4 hours per day – Max 12 hours per day
**Please note, we only have 3 casual babysitters on staff at any time.
Daily Holiday Nannies – Min 6 hrs+ per day (Low Season) & 8 hours per day (High Season)
High Season & Holiday Periods – Min 8 hours per day on 5 consecutive days (no breaks between dates or every 2nd day etc)
2018 (PLEASE NOTE: These dates need to take into account all states & territories – Public and Private Schools), not just the state you live in.
Xmas 22 December 2017 – 30 January 2018
Easter 30 March – 29 April 2018
June / July 1 July – 30 July 2018
Sept / Oct 16 Sept – 9 Oct 2018
Xmas 22 Dec – 30 Jan 2018
(PLEASE NOTE: These dates need to take into account all states & territories – Public and Private Schools), not just the state you live in.
Due to overwhelming demand for full time holiday nannies over the past few years, we only allocate 3 x nannies to take casual babysitting bookings during high season and holiday periods.
** We are also happy to put you on our wait list for busy periods should there be cancellations which do happen from time to time.
As a general rule, we do not recommend that you book for the minimum amount of hours per day (4 hours), as this is considered casual babysitting and means that we will allocate whichever nanny we have available to assist you. We only have 3 x casual babysitters.
If you are hoping to keep some sort of consistency for the children then 6+ hours per day (Low Season) on consecutive days is recommended. (High Season) 8+ hours per day on consecutive days is recommended
Pricing & Deposit
Pricing varies between $6.00 – $12.00 per hour. Why are the nannies priced differently? This will depend on the number of children and your individual requirements. A deposit per hour is required to secure your booking and a payment request will be made via email once you have submitted your booking and it has been reviewed. The deposit payment can be made via PAYPAL or credit card only and does not require you to have a PAYPAL account.
The balance of the booking cost is to be paid directly to your nanny in RP once you are in Bali and the booking days are activated.
** Live in Nannies will attract an additional cost per night. Bookings will be calculated at 12 hours per day + the live in fee. Live in Nannies must be provided with their own room or a room they share with your children as well as meals and refreshments. ** Please note we only have a few nannies that are willing to do live in jobs as our nannies have families of their own at home.
- Some areas attract outside the main Kuta area attract a small travel fee. Sanur, Jimbaran, Nusa Dua, Tanjung Benoa, Canggu 50,000rp per day.
- (Ayana Resort is actually in Uluwatu, not Jimbaran)
- Uluwatu – We do not service all areas of Uluwatu so please check with us first. We do not service the Karma Kandara or Bukit areas, it is just too far for our nannies to travel safely. We recommend that you check with your hotel or villa directly.
- Ubud other areas 80,000rp – 120,000rp per day.
- Split Shifts – Due to heavy and congested traffic split shifts are totally at our discretion. Please submit your request for split shifts at the time of booking and we will let you know if they are possible or not. If we do agree and you require our nannies to do 2 x shifts per day, each shift must be a min of 4 hours and there will be a split shift fee of 100,000rp paid to your nanny per day. This covers the travel fee to come and and return.
- Our nannies are happy to attend outings with your family. All theme park entries are to be paid by you. The nannies are entitled to “Locals Rates” when attending these parks.
- ** Due to safety concerns, we no longer service the Karma Kandara, Uluwatu Uluwatu Bukit or Tanah Lot areas